IT jargon: a glossary of cybersecurity terms

IT jargon: a glossary of cybersecurity terms

Everyone hates jargon. It’s ostracizing and off-putting, but somehow we just keep creating more and more of it. For those who have adopted an “if you can’t beat ‘em, join ‘em” philosophy, we have just the list for you. Let’s take a look at some of the most relevant cybersecurity terms making the rounds today. […]

VoIP systems keep callers on the line

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality […]

LinkedIn Alumni improves how you network

LinkedIn Alumni improves how you network

Aside from having an up-to-date LinkedIn profile, there seems to be more waiting around than getting job interviews or receiving promotions. Why so? You’ve given all the relevant information needed to land a job, or to convince your boss that it’s time for you to step up the corporate ladder — but what else is […]

What can we learn from Delta’s IT outage?

What can we learn from Delta’s IT outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss. That doesn’t even account for the considerable reputational damage from […]

HIPAA liability: record settlement reached

HIPAA liability: record settlement reached

Is being responsible for electronic medical records a daily source of trepidation for you or your business? While the sentiment is understandable, it often results from a lack of understanding about what HIPAA compliance actually means. As industry-wide penalties continue to rise every year, it’s essential to take a closer look at who is being […]

Change your Dropbox password

Change your Dropbox password

In 2012, cloud storage firm Dropbox was hacked with over two-thirds of its users’ details dumped all over the internet. While the company initially thought a collection of email addresses was the only thing stolen, it was wrong — passwords had been compromised as well. This new information came to light when the database was […]

Why Skype for Business Over Skype?

Why Skype for Business Over Skype?

It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth. Enter Skype for Business. We’ve […]

New SMB dashboard app from Twitter

New SMB dashboard app from Twitter

If you aren’t a celebrity or a multimillionaire capable of purchasing millions of Twitter followers, it’s quite hard to establish a notable online presence these days, especially if you’re a small- or medium-sized business. It’s undeniable that the benefits of a strong online presence on prominent social media platforms such as Twitter are numerous. With […]

2016’s Best CRM Software Options

2016’s Best CRM Software Options

What are the components of a good CRM software? Must it fit into your budget? Should it be easily navigable? Or must it have a simple interface? All the aforementioned qualities are vital, but none of them are important if they don’t meet all your business’s unique needs.The more pressing question is this: how would […]